Ozark Natural Foods Bi-Annual Owner Survey
Share your feedback April 1st-April 29th
Complete the survey and be entered to WIN 1 of 5 $200 gift cards to Ozark Natural Foods!
What is the ONF Survey?
The ONF Survey is a tool used by the cooperatives leadership, commissioned and approved by the Board of Directors, to gather feedback from active Owners on a bi-annual cadence.
Who can take the survey?
The ONF survey is available to active Owners only, with one submission per Owner account.
What types of questions are asked in the survey?
Questions range from satisfaction ratings on products and services offered, to shopping frequency and household size. This feedback is an integral part of the cooperatives continued success as your non-profit, community focused grocer. The survey should take between 12-15 minutes to complete.
I do not have access to a computer or mobile device. How do I participate in the survey?
We’re committed to protecting the environment and, as such, have decided to shift this year’s Owner survey online at onf.coop. If possible, seek community resources that offer free computer & wireless internet access, such as the Fayetteville Public Library. A representative will also be on site at the co-op during the Owner Appreciation Weekend on April 8th, to allow Owners complete the survey electronically. If you are unable to complete the survey electronically for any reason, limited printed copies will be available at the front of the co-op for the duration of the survey administration, and you may request a copy be mailed to your address. Please see the Owner Services desk associate for assistance.
How does the cooperative use the feedback gathered through the survey?
The survey helps ONF’s leadership understand the core business of the cooperative, as well as gain insight to the demographics of the owner base. This information guides the decisions to offer products and services at the cooperative, and also align marketing efforts to its operating strategy.